Refund policy

Refund Policy

Returns & Exchanges

We do not accept returns or exchanges unless the item is defective or damaged.

We do not offer returns for:
- Incorrect size selection
- Change of mind
- Incorrect shipping address provided by the customer

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.

Include:
- Your order number
- Clear photos showing the issue

After review, we will offer either:
- A free replacement (reprint), or
- A full refund

You do not need to return the item.

Refunds

If your refund is approved:
- The refund will be issued to your original payment method
- Processing time may take a few business days depending on your bank

Please note:
- Refunds are only issued for valid claims (damaged, defective, or incorrect items)
- We do not provide refunds for sizing issues or buyer’s remorse

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Please allow some time for tracking updates to appear.

If you experience any issues with tracking or delivery, contact us and we will assist you.

Lost Packages

If your order appears to be lost in transit, please contact us within 30 days of the estimated delivery date.

We will investigate the issue and provide a solution (replacement or refund if applicable).